(01) The problem
Sound familiar?
01
A customer calls: "charger showing error 12." You have to log into the Phaeton portal, the Alfen app and the EVBox environment before you can say anything useful. Half a day gone.
02
You don't know what's installed where. No central overview of which charger, which brand, which location, which status. Excel is doing the job your system should.
03
Every manufacturer has its own portal, its own login, its own workflow. Your engineers relearn every time. One mistake and a charger goes offline.
(03) What you use
Capabilities that fit here.
“We already use our hardware vendor's portal. Why switch?”
You don't have to. Vendor portals are fine for one brand. ihomer Laadbeheer pays back the moment you add a second brand: saved training, one SLA promise, and the ability to sell service contracts to end customers.
Standards & coalitions
Open Charge Alliance
OCPP co-author since 2014
EV Roaming Foundation
OCPI working group
EVerest libocpp
Open-source contributor
NRG joint venture
Energy & grid context
